Frequently asked questions
Straight answers for buyers and specifiers.
If your question is not here, email sale@zetilighting.com or message us on WhatsApp — we reply within one business day.
Where is Zeti Lighting located and what does the company do?
Zhongshan Zeti Lighting Co., Ltd. is an LED lighting manufacturer based at Huayu Lighting Industrial Park, Guzhen Town, Zhongshan City, Guangdong, China — the town known as China’s lighting capital. Founded in April 2017, we design, engineer and manufacture modern architectural and decorative luminaires: linear pendant lights, wall lights, woven rope and neon lights, hotel bedside reading lights and table, floor and pendant lamps.
Do you offer OEM and ODM services?
Yes. We act as OEM supplier for well-known domestic lighting brands and offer full ODM development for international customers. Every catalogue series can be customised in length, finish, colour temperature, driver and dimming protocol, and we develop private-label products from your drawings or references, including custom packaging.
What is your minimum order quantity (MOQ)?
MOQ depends on the series and finish. Standard finishes on catalogue items are available in small project quantities, and samples can be ordered individually. Custom colours, lengths or private-label products require a project MOQ — send us the specification and we will quote MOQ, unit price and lead time together.
Can I order a sample before placing a bulk order?
Yes. Samples of most catalogue items are available and are usually shipped by express (DHL, FedEx or UPS) within 7–15 days. Sample cost is typically credited against a subsequent bulk order.
What is the typical production lead time?
Standard catalogue items ship in about 15–25 days after order confirmation; custom or large projects take 30–45 days depending on finish and quantity. We confirm a production schedule with every order.
Which LED chips and drivers do you use?
Our linear pendant series use Philips LED boards (OSRAM chips on selected models) with CRI > 90. Drivers cover 100–265 V or 220–240 V input depending on the series, and dimming options include DIP-switch, TRIAC, DALI, 0–10 V, remote control and hand-scan (gesture) dimming.
What finishes are available?
Standard finishes include sand black, sand white, sand champagne silver, sand champagne gold, sand dark grey, brushed dark grey, brushed champagne silver / gold, brushed nickel, brushed copper, gun black, chrome, gold painting, ice-crack texture champagne gold and ice-crack texture dark grey. Selected decorative series are also offered in red, blue, green and khaki, and custom RAL colours are available for projects.
Are your products suitable for hotel projects?
Yes. We have completed hotel lighting projects worldwide. Our bedside reading lights integrate 2.1 A USB-A and USB-C charging, our wall linears scale to 3 m corridor runs, and all products are Class I construction with CRI > 90 light sources. We can supply shop drawings, samples and mock-up room fixtures for approval.
Do you have outdoor-rated products?
The ZT7001, ZT7002 and ZT7003 aluminium wall lights are IP65 rated. Note that decorative surface treatments such as ice-crack texture are recommended for covered or indoor use; for exposed outdoor walls we recommend sand black or sand white powder coat.
Which certifications and standards do your products meet?
Products are built to Class I safety construction with CE-marked LED boards and drivers. Certification requirements differ by market, so please tell us your destination country and we will confirm the applicable test reports or arrange third-party testing for your project.
How do you pack and ship lighting fixtures?
Linear profiles ship in reinforced double-wall cartons with foam end caps; glass, rope and decorative lamps are foam-nested per unit. We ship worldwide by sea, air and express and can quote FOB Zhongshan / Shenzhen, CIF or DDP.
How can I get a quotation?
Send the model numbers (or your drawings), quantities, finish and destination to sale@zetilighting.com, message us on WhatsApp at +86 155 2123 7543, or use the contact form. We normally reply within one business day (GMT+8).
Quotation inquiry
Let’s build your space with light.
Send us your drawings, model numbers or a reference image. We reply within one business day with pricing, lead time and samples.